Refund Policy and Ticket Cancellation

At Rahul Buses, we strive to provide a hassle-free experience for our customers. Please read the following guidelines regarding our refund and ticket cancellation policy.

Cancellation Policy

• Cancellations Before 2 Hours of Departure
  • If you wish to cancel your ticket, you can do so up to 2 hours before the scheduled departure time of the bus.
  • In case of cancellation, a refund will be provided after deducting a 20% cancellation fee from the total ticket amount.
• Cancellations Within 2 Hours of Departure or After Departure
  • Tickets cancelled within 2 hours of departure or after the bus has departed are non-refundable.
  • No refund will be issued for last-minute cancellations or if the passenger does not board the bus.

Refund Process

• Refunds will be processed within 7-10 business days after the cancellation request is confirmed.
• Refunds will be credited back to the original mode of payment used during booking.
• In the case of third-party payment platforms, delays may occur based on their processing times.

How to Cancel Your Ticket

• You can cancel your ticket through the following methods:
• Online: Log in to your account on our website and navigate to the "My Bookings" section to initiate a cancellation request.
• Customer Support: Contact our customer support team at [rahulsharma7860@gmail.com] to assist you with the cancellation process.

Important Points to Note

• Non-Refundable Situations: If the cancellation request is made after the bus has departed, no refund will be provided.
• Force Majeure: In case of unforeseen circumstances such as natural disasters, strikes, or other events beyond our control, the refund policy may be adjusted according to the situation.

We appreciate your understanding and cooperation with these policies. Should you have any questions or need assistance, please reach out to our customer service team.